Privacy Policy | FrieghtDocs AI

1. Introduction

FrieghtDocs AI ("we," "our," or "us"), operated by FreightDocs LLC, provides an AI-powered document extraction platform for the global shipping and logistics industry. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Account Information

When you create an account or sign in via Google, we collect your name, email address, and profile picture. If you register directly, we also store a hashed version of your password.

Document Data

When you upload shipping documents (Bills of Lading, Commercial Invoices, etc.), we process them using AI to extract structured data. Uploaded files are stored securely in encrypted cloud storage (AWS S3).

Usage Information

We automatically collect information about how you interact with the platform, including pages visited, features used, browser type, device information, and IP address.

Cookies & Analytics

We use essential cookies for authentication and session management. We use Vercel Analytics for anonymized usage tracking. No third-party advertising cookies are used.

3. How We Use Your Information

To provide, operate, and maintain the FrieghtDocs AI platform
To process and extract data from your uploaded documents
To authenticate your identity and manage your account
To manage workspace memberships and permissions
To send transactional emails (verification, password resets, invitations)
To improve our AI models and platform performance (using anonymized data only)
To comply with legal obligations

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

Service Providers: AWS (cloud hosting & storage), Vercel (deployment & analytics), and AI processing services that help us operate the platform.
Workspace Members: Other members of your workspace can view shared documents and extracted data within that workspace.
Legal Requirements: When required by law, court order, or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures including:

TLS/SSL encryption for all data in transit
AES-256 encryption for data at rest
JWT-based authentication with token rotation
Role-based access control (RBAC) for workspace permissions
Regular security audits and monitoring

6. Data Retention

We retain your account data for as long as your account is active. Uploaded documents and extracted data are retained according to your workspace settings. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Data portability
Withdraw consent at any time

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

9. Children's Privacy

FrieghtDocs AI is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

FreightDocs LLC
Email: privacy@shipdocsai.com